In August 2024 Starbucks removed its then CEO, Narasimhan, and appointed a ‘rock star’ CEO & Chair, Brian Niccol, with a hiring package worth more than US$100M. SBX shares immediately jumped almost 25% adding ca. US$25B to their market value. Niccol had earned his reputation successfully turning around Chipotle.
The story of an iconic brand that drifted, unmet growth expectations and the exit of a new CEO after just 18 months. Longer than most of my blogs (1500 words) skip to the end if you can’t spare 5 minutes reading time.
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A friend was looking to engage a consultant to guide their business through a strategy process. We chatted about it over a few drinks one night and a few days later he asked: what do you think of the framework in ‘Playing to Win’.
The bottom line is 'Playing to Win' offers a neat framework, and in good hands it will help strategic leadership teams wrestle down their strategies. But what matters more than the framework is the quality of the thinking, and the quality of the conversation. Here’s what I told him: maybe you’ll find the advice useful.
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There's a reason Horizon 2 was referred to as 'no man's land' in a recent HBR article. It is the catalyst for organisational transformation, but it presents unique challenges for senior managers. But difficult or not, in today's world putting your nose to the grindstone may result in serious harm
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